Contact Us / FAQ

Calling all bloggers, brands, artists, musicians, adventurers & Social Influencers

Calling all bloggers, brands, artist, musicians & social media influencers. If you have a passion for snow, music, adventure or wellbeing we’d love to hear from you. We’re always looking out for likeminded people to collaborate with, reach out by dropping us an email.

party-on-top

About

Rise Festival was born out of a simple yet ambitious dream to throw parties on top of the world and create a festival alive with a sense of adventure and a feeling of freedom.

Our festival is truly independent and home-grown, bringing tribes together from the UK and across Europe to the award winning French ski resort.

rise-team

Contact

  • Sponsorship & Brand Partnerships
  • PR & Press Enquiries
  • Artists, Performer & DJ Enquiries

Please contact: lou@risefestival.co.uk

  • Jobs & Volunteering

Please contact: hello@risefestival.co.uk

  • General Customer Enquiries

Please contact: hello@risefestival.co.uk

General Enquiries

Email: hello@risefestival.co.uk

Call: 0113 873 0134

Write: Rise Festival, Top Floor,
The Faversham, Leeds
LS2 9NG

group

Contact Others

We’ve created the Buddy Finder Group to help you reach out and connect with other people heading to Rise Festival 2018.
Booking a Chalet and looking for extra people to fill the rooms?
Taking a road trip and have a spare seat in the car?
Thinking of heading over solo and looking for other solo travellers to share with?

TIPS & ADVICE

We’ve been inundated with messages from people looking for the cheapest way to head to Rise 2018 and thinking of booking early. Below are a few tips or if you have any questions, drop our page a message.

Flights

Wait!!! Most airlines including Easy Jet don’t release their winter flights until April. During April you should be able to pick up flights to France from as little as £50 return. Check our Easy Jet’s winter schedule here: http://www.easyjet.com/en/schedule-release

If you are booking flights to Rise 2018, you should book flights for outbound Saturday 15th December and inbound Saturday 22nd December.  When selecting your flight times, we recommend planning it so that you arrive in resort in time for check in (which is 5pm on the 15th December) and that you plan your return leg in line with check out (which is 9am on the 22nd December).  You can book airport transfers through our Rise booking page.  Of course, if your flight times/ transfers on the way out are a little earlier or later than the ‘perfect time’, don’t worry; we provide luggage storage for people arriving earlier than check in.

Accommodation

If you know you have a group of 2x or 4x coming to Rise, you can book our basic self-catered apartments now. Alternatively, wait until around April when we will have a huge selection of accommodation options available including Chalets and rooms for more than 4x people.

Lift Pass & Tickets

Book NOW. Tickets are selling extremely quickly, you can secure your place at Rise 2018 with just a £49 deposit. This will be the cheapest way for you to head to the mountains, the price will only go up from this point. You can book yours: fixe.rs/Rise2018

Main FAQ

Where is the Festival held?

Rise is held in the French ski resort of Les 2 Alpes from the 15th – 22nd December 2017.

What airports can I fly into?

Grenoble is the closest and easiest airport to transfer to the resort. You can also fly into Lyon, though transfers and fewer and more expensive.

You can book transfers though us here

When do the parties start?

Arrive in Les 2 Alpes any time on Saturday 16th December, settle into your accommodation, and explore the town. We will be hosting some small welcome parties on Saturday evening with the snow and main music action kicking off first lift Sunday 17th morning.

Can I book my ticket then come back at a later date to arrange accommodation and transfers?

Yes – To save the most money, we advise securing your ticket early. You can come back any time to add accommodation or other extras. At checkout simply log in using the same email address and your new purchase will be added to your account.

Can I book flights with Rise?

No – Flights must be booked separately

Can I pay monthly?

You can log into your account anytime and pay chunks from your remaining balance. Some people choose to log in each month and pay an amount from their balance, others pay everything upfront. It’s completely up to you.

I’ve paid a deposit for my ticket/accommodation, what date do I have to pay the remainder of the balance?

All balances must be completed 28 days before departure-17thNov. Anything bought after that date if they are available must be paid in full at the time of booking. You can log into your account anytime here and pay money from your balance.

When will the lineup be released?

You can check out the line up here

I can’t make the entire week, can I come for a few days?

New for this year we have a flexi ticket which is for 3 days of partying and lift pass between the 16thand the 21stDec. We also have 3 day options which include accommodation and ski hire which are checking in on the 15thand out on the 18thDec.

How can I contact Rise Festival for any other questions?

Call: 0113 873 0134
Email: hello@risefestival.co.uk

When does the festival end?

The final day on the mountain & music is Friday 21st with everyone packing up and heading home for Christmas on the morning of Saturday 22nd December.

How can I work at Rise Festival?

We are fully recruited for 2018. If you are interested in 2019 please send a CV and why you think you should work for rise to team@risefestival.co.uk

Flights

Wait!!! Most airlines including Easy Jet don’t release their winter flights until April. During April you should be able to pick up flights to France from as little as £50 return. Check our Easy Jet’s winter schedule here: http://www.easyjet.com/en/schedule-release

If you are booking flights to Rise 2018, you should book flights for outbound Saturday 15th December and inbound Saturday 22nd December.  When selecting your flight times, we recommend planning it so that you arrive in resort in time for check in (which is 5pm on the 15th December) and that you plan your return leg in line with check out (which is 9am on the 22nd December).  You can book airport transfers through our Rise booking page.  Of course, if your flight times/ transfers on the way out are a little earlier or later than the ‘perfect time’, don’t worry; we provide luggage storage for people arriving earlier than check in.

Accommodation

If you know you have a group of 2x or 4x coming to Rise, you can book our basic self-catered apartments now. Alternatively, wait until around April when we will have a huge selection of accommodation options available including Chalets and rooms for more than 4x people.

Lift Pass & Tickets

Book NOW. Tickets are selling extremely quickly, you can secure your place at Rise 2018 with just a £49 deposit. This will be the cheapest way for you to head to the mountains, the price will only go up from this point. You can book yours: fixe.rs/Rise2018

Contact

hello@risefestival.co.uk for all enquires.

Rise Festival: Buddy Finder Group
We’ve created a Facebook page to help you connect with other people heading to #Rise2018.

Booking a Chalet and looking for extra people to fill the rooms?

Taking a road trip and have a spare seat in the car?

Thinking of heading over solo and looking for other solo travelers to share with?

Drop a short description of what you’re looking for, why you’re amazing and reach out to the Rise community.

Join the Group Here

Is Rise Festival 18+?

Yes, valid photo ID passport or driving license will be requested when you collect your wristband.

How long is my lift pass valid for and does it cover the full ski area?

The lift pass starts on Sunday 16th and expires on Friday 21st. . It covers the area of L2A and subject to snow, other days in neighbouring resorts (although most find the L2A ski area sufficient.

How do the transfers work?

If you have booked transfers with us, you MUST provide us with your flight number for both arrival and departure flights. This is imperative.

https://fixersworld.com/bookings/

 

Transfers between Grenoble airport;

We guarantee every flight will be serviced from this airport with a waiting time of no more than an hour. Passengers who have booked this service will be emailed the e-ticket no more than two weeks prior to arrival.

 

Transfers between Lyon airport;

These transfer are at set times only and RISE is not responsible if your flight does not fit in with this schedule;

15thDec, picking up from Lyon Airport @ 11.30am and 15.30pm

22ndDec, dropping off at Lyon Airport @ 07.30am and 12.00pm

 

Please note, in the case of extreme weather or force majeure, wait times may be longer.

If I buy a 3 day package, how long is my lift pass valid?
2 days, for the Sunday and Monday.
When will I get my ticket?

Your e-tickets and all the info you need will be sent to you around 2 weeks before.

Where do I get the kit I hired from?

You can collect your tokens for your kit from the RISE office at resort. You can do this at at the same time as collecting your festival wristband, lift pass, accommodation keys etc.

When will the coaches be departing and returning to the UK?

This schedule is subject to change but an idea of the schedule the coach will take is:

 

OUTBOUND

Friday 14th Dec

Leeds 15:00

Manchester 17:00

Birmingham 19:30

London 22:30

Dover Midnight

Arrive at resort 15th Dec @ approx. 16:00 L2A

 

INBOUND

Friday 21st Dec

Leave resort at 17:00

Arrive UK Saturday 22nd Dec @ approx. 11AM London

I can’t come anymore, what should I do?

Unfortunately deposits are not refundable. You can however request to change the name of the booking by e-mailing hello@fixers.co.uk

Tickets and Lift Pass
from only £199

 Festival ticket 6 day lift pass